Code of Conduct

Effective Date: 1 April, 2025
Applies To: All guests, visitors, staff, volunteers, and contractors
 

1. Purpose

The Macdonald Stewart Canadian Pavilion (“Canadian Pavilion”) is a welcoming and inclusive space where all individuals - whether here to work, visit, stay, or attend an event - deserve to feel safe, respected, and valued. This Code of Conduct sets the standard for how we treat one another to ensure a positive experience for everyone.
 

2. Respect for All

All individuals covered by this Code must:

• Treat others with courtesy, kindness, and dignity at all times.

• Discrimination, harassment, or bullying - whether verbal, physical, or online - will not be tolerated.

• Be mindful that others may have different backgrounds, beliefs, or needs.
   

3. Inclusive and Welcoming Environment

• Help foster an atmosphere where everyone feels included and safe.

• Avoid loud, aggressive, or disruptive behavior.

• Children, elderly guests, and individuals with accessibility needs shall receive extra consideration and patience.
   

4. Zero Tolerance for Harassment or Abuse

• No inappropriate language, gestures, or conduct toward staff, guests, or anyone on the premises.

• If you feel uncomfortable due to someone’s behavior, notify a staff member immediately or email us confidentially at hello@canadianpavilion.co.uk.

• Anyone behaving in a threatening, discriminatory, or harassing manner may be asked to leave.
   

5. Shared Responsibility

• We each play a role in upholding the atmosphere of the Canadian Pavilion - whether you’re a guest, staff member, or visitor.

• Respect shared spaces and property.

• Follow any posted guidelines or staff instructions with cooperation.

 

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Together, let’s ensure the Canadian Pavilion remains a place of warmth, respect, and community.